How do I pay for an First Mart Store purchase?
First Mart Store offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that First Mart Store’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
You may use Internet Banking, Cash on Delivery and Wallet to make your purchase.
First Mart Store also accepts payments made using Visa, MasterCard, Maestro and Rupay credit/debit cards in India.
Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on First Mart Store?
There are NO hidden charges when you make a purchase on First Mart Store. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
What is Cash on Delivery?
If you are not comfortable making an online payment on First Mart Store, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
The order value for a Cash on Delivery (C-o-D) payment is from ₹299 to ₹1000. It is strictly a cash-only payment method. Gift Cards or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.
How do I pay using a credit/debit card?
We accept payments made using Visa, MasterCard, Maestro and Rupay credit/debit cards in India as well as international.
We accept payments made using Visa, MasterCard, Maestro and Rupay credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D Secure password.
We accept payments made using Visa, MasterCard, Maestro and Rupay debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.
Is it safe to use my credit/debit card on First Mart Store?
Your online transaction on First Mart Store is secure with the highest levels of transaction security currently available on the Internet. Our Payment Processing Partners uses encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on First Mart Store are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
What steps does First Mart Store take to prevent card fraud?
First Mart Store realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
What is a 3D Secure password?
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the “Verified by VISA” and “Mastercard SecureCode” services, respectively.
The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
Can I use my bank’s Internet Banking feature to make a payment?
Yes. First Mart Store offers you the convenience of using your bank’s Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.
We accept payment through Internet Banking for the banks available with our Payment Gateway Partner.
Can I make a credit/debit card or Internet Banking payment on First Mart through my mobile?
Yes, you can make credit card payments through the First Mart Store mobile site. We are soleley dependent on the Payment Gateway Provider’s technology to protect your card information followed by the payment tokenisation policy by Reserve Bank of india. The Transaction are securely transmitting it to the secure and trusted payment gateways managed by leading banks.
First Mart Store is not liable for any fraud, scam, phishing or any type of financial losses associated with the payment method used with First Mart Store’s Brand Website.